USE Insider

Product Manager - B2B SaaS (Martech) - Remote

Solutions Architect - Brazil

Account Executive - Thailand

Implementation Solution Architect - UK

Enterprise Account Executive - UK

E-mail Deliverability Specialist

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Solutions Architect - India

Insider is seeking an Associate Product Manager to join its world-class product team. This role involves guiding new product ideas, setting product vision, and using data, research, strategy, and empathy to lead development and design teams. The mission is to create breakthrough products outside Silicon Valley, impacting hundreds of millions of users daily. The position offers personal growth through mentorship, training, and significant responsibilities, fostering a community of supportive individuals. The ideal candidate is a leader, communicator, problem-solver, team player, listener, and possesses an entrepreneurial spirit.

Sales Development Representative (Taiwan Base)

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About us</h2>We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com . According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.We are looking for an Associate Product Manager who wants to make the dream a reality.What is our mission?We are visionaries who guide new product ideas. We are setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide development and design teams toward a common goal since we believe that only our products can alter Insider`s destiny. We are Insider’s innovators, our impact starts on day one, and our mission is to prove that breakthrough products can be created outside Silicon Valley.What are we offering?Impact; be a part of a world-class product team where we constantly get challenged with new things and the results of our actions create an impact for hundreds of millions of users every day.Personal Growth; work closely with experienced PMs, get mentored by some of the best people in their fields, join tons of different training like sales, design, customer communication. Develop the skills that you need to become a successful product manager.Experience; get important responsibilities, learn from your mistakes without getting blamed, watch experienced people work on complex matters, gain one of the most important things to become a great product manager, experience.Delight; make tough decisions, release new features, create innovating products which bring ease and joy to the life of many individuals who use them.Community; surround yourself with great people who constantly help each other and push each other to be better, join many different events, and become a part of the Insider Community.What are we searching for?Leadership, you can make decisions and set direction while motivating and inspiring people around you to follow you in that direction.Communication, you serve as the diplomat of the team, you can transmit complex information to different audiences clearly and you are talented in reaching the information you need on the people you are talking to.Problem Solving, you are a natural-born problem solver, finding solutions to complex problems motivates and excites you, and at that moment when you solve the problem, feeling that sense of accomplishment is worth all the effort.Teamwork, you are easily able to work with people around you, help them when they need, give or take constructive feedback, despite any personal conflict between you and them.Listening, despite the fact that communicating effectively is extremely important, you should also be able to gather information from many sources around you to help you make better-informed decisions on guiding and improving your products and services.Entrepreneurial Spirit, rather than waiting to adapt to change, you are actively seeking out change. You have a mindset that embraces critical questioning, innovation, and improvement. You can see the big picture, you are willing to take risks, you constantly seek new opportunities for innovation and you take ownership and pride in what you do. What are you going to do?<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">As an Associate Product Manager in Insider day in and day out you;</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">will be actively learning to define why, when, and what of the product that the engineering team builds. This means you will be taking part and have the chance to practice the leading cross-functional teams with your communication from a product's conception all the way through to its launch</li><li class="leading-relaxed">will be taking part in the process of setting a product vision regarding the company’s strategy. Your job will be to understand and clearly articulate the business value to the product team so they understand the intent behind the new product or product release</li><li class="leading-relaxed">will understand and practice in defining the release process and coordinating all of the activities required to bring the product to market</li><li class="leading-relaxed">will be learning and taking an active part in managing and prioritizing product items. You will learn all workflows including the creative process of generating, developing, and curating new ideas</li><li class="leading-relaxed">are going to learn how to create great products that everybody loves</li><li class="leading-relaxed">will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We want you to join us while we are taking a step into the future if you:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">have a Bachelor's degree in Engineering, especially from Electrical-Electronics Engineering & Computer Engineering</li><li class="leading-relaxed">new graduate or have 1-2 years of experience in an Agile Software Product Management, Design, or related jobs</li><li class="leading-relaxed">have advanced English skills in both written and verbal communication as we have colleagues from all over the world.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">While exporting our technology to the world, we offer you:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">“Keynote Sessions” with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed,</li><li class="leading-relaxed">“PM Academy” in which experienced Insiders & our VP of Product talks about our best practices & share know-how</li><li class="leading-relaxed">Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more</li><li class="leading-relaxed">Free access to the essentials such as Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify</li><li class="leading-relaxed">A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria</li><li class="leading-relaxed">Inclusive Private Health Insurance</li><li class="leading-relaxed">Multinet to cover all the yummy food expenses on a monthly basis</li><li class="leading-relaxed">the infamous team activities that are bursting with fun,</li><li class="leading-relaxed">No Dress code!</li></ul>We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your role and responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and implement a long-term commercial focus on external partnerships, strategic investments, and innovation (3+ years ahead).</li><li class="leading-relaxed">Translate the regional strategy, as defined by the Regional VP, into concrete operational plans for your market or segment, and ensure their effective execution.</li><li class="leading-relaxed">Take full ownership of the P&L performance within your region and provide clear direction to your team to achieve strategic objectives.</li><li class="leading-relaxed">Establish and maintain a strong professional network with senior stakeholders within the industry.</li><li class="leading-relaxed">Represent the organization at business sector events, enhance corporate reputation, and identify opportunities for growth.</li><li class="leading-relaxed">Design and implement structured relationship management plans for high-value potential customer accounts.</li><li class="leading-relaxed">Build and maintain strong relationships with key decision-makers and influencers to support business development and effective issue resolution.</li><li class="leading-relaxed">Lead a commercial team of internal and external sales advisors, a business development and key account team, with a total of 76 indirect reports and 10 direct reports, servicing 8 locations with 3 warehouses.</li><li class="leading-relaxed">Monitor results, take corrective actions where required, and drive the achievement of annual business targets.</li><li class="leading-relaxed">Promote a culture of performance, collaboration, and professional excellence.</li><li class="leading-relaxed">Contribute to the development of annual budgets and ensure effective delivery of financial commitments.</li><li class="leading-relaxed">Lead the design and execution of complex reporting strategies.</li><li class="leading-relaxed">Interpret market and business trends, and translate findings into actionable recommendations for senior leadership.</li><li class="leading-relaxed">Identify development needs within the team and implement both formal and informal initiatives to strengthen professional capabilities.</li><li class="leading-relaxed">Provide mentorship and knowledge-sharing across the organization to foster continuous improvement.</li></ul>This position offers the opportunity to play a pivotal role in shaping commercial strategy, driving sales performance, and developing organizational capabilities within a global business framework.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How to succeed / Your profile</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have proven experience in a similar role, preferably in a multinational company.</li><li class="leading-relaxed">You are able to translate long-term business objectives into clear commercial plans.</li><li class="leading-relaxed">You are ambitious when it comes to personal growth an growth of the team.</li><li class="leading-relaxed">As a leader, you inspire and guide a large, diverse team. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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