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Canberra, Australian Capital Territory, Australia (Hybrid)
Customer Service
Operations
1 Week ago
As a Customer Success Trainer you will conduct functional and technical system product training using various delivery methods (Face to face, Zoom, Telephone & via Remote desktop).
You will leverage your prior industry experience around the day-to-day operational activities of gaming venues with a focus on Gaming, Marketing, Membership, Cashflow, back of house procedures and digital content management.
Provide on-site pre and post installation training and support for Aristocrats Venue Management Systems, Applications, and web-based products.
Develop structured training courses and supporting documentation.
Develop and maintain strong customer relationships.
Manage customer enquiries and ensure all information is logged in Salesforce.
Assist with Operational Acceptance Testing (OAT) on new and existing products.
Work with sales on new bids and tenders.
Work effectively with customers, product developers, customer support and sales to provide innovative and sound instructional solutions to ensure effective use of company products.
Manage Client calls utilizing our Call Management System (Salesforce)
We work flexibly here at Aristocrat and have a hybrid work model. This role will require you to be on-site at customer venues from time to time as well as the ability to work from the office or home. This role can be located in Sydney, Newcastle or Canberra.
You have Epic customer service skills
A love for helping people and an appetite to learn
Knowledge of Casino and/or club operational procedures and gaming knowledge is highly desired
Advanced knowledge of Microsoft Word, Excel, and Power Point
Experience in venue promotions including, building promotions, marketing, draws and use of a kiosk would be highly regarded
Hands-on experience in the delivery of formal training programs
Exceptional presentation, organizational, oral, and written communication skills, including the ability to write training and procedural documentation
Demonstrated ability to work collaboratively and with a team
Proven application/technical training experience ideally within the gaming environment and in particular, cash-flow analysis and reconciliation procedures
About Anaxi™
Anaxi is Aristocrat Leisure Limited’s (ASX:ALL) dedicated online Real Money Gaming and Customer Experience Solutions business. Founded in 2022, Anaxi creates destinations where players can enjoy the excitement of online Real Money Gaming with confidence. Powered by the world’s greatest gaming content and the creativity of over 800 passionate people, Anaxi is on a mission to become the most trusted name in online RMG, globally. Anaxi: Experience Entertainment.
For more: www.anaxi.com
About Aristocrat
Aristocrat Leisure Ltd (ASX: ALL) is a top 20 Australian listed company, with 7000+ employees worldwide. Our company mission is to “bring joy to life through the power of play” across a growing range of land-based and digital entertainment channels every day. Our fast-growing business sits at the intersection of technology and creativity, with innovation embedded into every aspect of our business. Aristocrat’s business encompasses Aristocrat Gaming - the World’s #1 premium provider of casino games, innovative technology and customer experience solutions, along with Pixel United, a mobile games powerhouse. Pixel United boasts three world-leading game publishers in Product Madness, Plarium and Big Fish Games that collectively entertain millions of players every day. Our new Real Money Gaming (RMG) business aspires to become the third global operation within Aristocrat, and the world’s go-to destination for RMG.
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Upload your resume, increase your shortlisting chances by 80%
Anaxi is creating a destination where players can enjoy the excitement of real money gaming with confidence. It’s live, real and ready to entertain. Proudly part of the Aristocrat family, we create gaming experiences that exceed expectations for our customers, players and industry partners,
every time.
Driven by excellence
We’re exploring the new frontier of gaming with courage, creativity and a commitment to do things right.
Curious for innovation
Our creative and visionary minds are dreaming big, translating imagination into innovation and fearlessly exploring what’s next.
Visionary gameplay
No matter where or how people connect, through Anaxi they’ll discover an immersive and interactive gaming experience that always entertains.
Website: https://www.anaxi.com/
Before we tell you how to become a back-end developer, let's take a quick look at how the back-end has become an integral part of the internet. The internet has gone through multiple upgrades. Before the '90s, it was more about sharing information visually. There was not much scope to collect user-generated data. Thanks to web development and web developers, we see this evolution of collecting data that provides a seamless experience for the users.
It doesn't stop there. While it's true that collecting data is a crucial part of the back-end, there is a lot more to depend upon a back-end developer. They are like the architects of software programs, who manage application program interfaces (APIs), maintain databases, and implement alterations that the end-user never sees.
While the front-end is the face or the performer who takes center stage, the back-end is the performer behind the scenes orchestrating the whole performance. In other words, the back-end is the backbone of the internet.
To get good remote back-end developer jobs, you need an impressive resume. A well-crafted resume helps you make a great first impression. Not only does it market your skills and caliber in the right tone, but it also furthers your chances of earning the opportunity to interview with the recruiter. Now, it is rather a daunting task to develop a resume that makes an immediate impact. So check out these useful tips on how to create a perfect resume to apply for remote back-end developer jobs
With a knack for learning and perseverance, one can always apply for remote back-end developer jobs. A traditional computer engineering background guarantees you a chance to be a part of an organization as a back-end developer. The degree is known as a B.Tech comprising a four years Bachelor's program. BCA, which stands for Bachelors in Computer Applications, can also help you learn about the basics of coding.
However, there is a rise in independent organizations providing end-to-end support to software enthusiasts. So if you do not come from a technical background but have a strong desire to pursue a career as a web developer, such institutes can always be of help. Perhaps, you might have to work harder and learn the basics to delve into the mix. For individuals who wish to brush up on their existing knowledge, it is advisable to opt for a short course.
The two primary criteria for landing a high-paying remote back-end developer job are skillset and collaboration. Having a thorough understanding of back-end programming languages is essential to clear the initial stages of recruitment. If you want to grab the best jobs it is essential that you've made a back-end developer resume. It will help you show your skills and experience to employers.
If you are looking to find the skill set you need to become a successful back-end developer, we've got you covered.
A career as a senior front-end developer is a wise choice. The average annual income of front-end developers is excellent. Overall, front-end development is an in-demand career with a decent salary and provides new learning opportunities.
Indeed, the job portal estimates 6000+ job openings for front-end developers in 2022. Over the last five years, Google has shown a continuous and persistent interest in search queries. Front-end development is still in high demand, as seen by the expanding technology needs of many businesses.
There is a huge demand for web developers as we see a rise in tech-based startups. Ease of accessibility is the need of the hour, and as a result, remote back-end developer jobs are on the rise.
Companies are dependent on remote back-end developers to take care of software scalability and security. The advancements of artificial intelligence and machine learning have opened doors for a new breed of entrepreneurs. These entrepreneurs are leaving no stones unturned to leverage the demand-supply gap. Hence, building more products means more opportunities for back-end developers.
As a back-end developer, you should have a solid foundation in the programming languages like PHP, Python, Java, .Net, and Ruby. Apart from these languages, back-end developers should have good knowledge of Servers, Databases, and APIs. Let's take a look at each of these skills in detail:
Python's architecture focuses on the concept of classes and objects, meaning it is an Object-Oriented Programming (OOP) language. Companies like Spotify, Uber, Instagram, and Dropbox have set up their back-end using Python. Python is one of the most popular languages due to its simplicity in using frameworks and providing excellent data visualizations. Not only is it easy to use the syntax but also easy to learn the language. Thus, encouraging newcomers to master the language in no time. Indeed, strong Python skills are one way of getting back-end developer jobs.
PHP is an open-source scripting language used for building dynamic websites and improving performance for an application. Unlike Python, PHP is used as a server-side language to interpret scripts or programming instructions. Companies like Hootsuite, Viber, and Facebook use PHP for their back-end. One of the commonly used functions of PHP is to collect and store user information securely. Due to its built-in support for MySQL and familiarity with most web hosting servers, it is cost-effective. Back-end developers well versed with PHP appeal to have a versatile profile and a good understanding of web development. If you are looking for remote back-end developer jobs, make sure you are good with PHP.
Much like Python, Java is also an Object-Oriented Programming (OOP) language. However, it has earned the reputation of not being a beginner-friendly and complex language. However, Java is regarded as the most popular programming language among developers due to its high convenience and security. Most of the e-commerce giants rely upon Java to build their back-end. Java is capable of handling robust programming tasks and makes database connectivity and networking easy. Most of the in-demand back-end developer jobs require you to have Java skills on the tip of your fingers.
Every back-end developer needs to know about Database Management Systems. The ability to navigate and manipulate databases defines the expertise of a back-end developer. There are two types of databases in use - SQL and NoSQL. SQL allows developers to create new tables and store procedures in a database. To navigate through a relational database, insert, delete or file queries, SQL is a must. NoSQL stores data differently than relational databases and is capable of storing relational data. With NoSQL, there is no need to structure the data beforehand.
API is the medium that enables data transfer. They are the mediators between the back-end and databases to acquire the user data. APIs allow different servers, clients, and users to communicate on the internet. JSON and XML are the two most commonly used API formats. Every back-end developer should be able to transfer data via APIs.
As a back-end developer, you must have the ability to solve complex problems using logic. As a result, a strong understanding of algorithms and their functionality sets you apart from the crowd. Every back-end developer must have a firm grasp on quick sorting, bubble sorting, selection sorting, searching, and iterative algorithms. If you are looking for a seamless career trajectory, it is inevitable for you to have your data structure knowledge in place. Hashmap, hash tree, array operations, list functions are a few of the data structures every back-end developer should know well. Learning about data structures gives you the foundation to access and modify data in programming, making your job effective and easy. So if you are passionate about programming and interested in building cutting-edge technologies, back-end developer jobs are the most suitable for you. With efforts, training, and sheer perseverance, you can become one of the best back-end developers every organization needs.
The senior front-end developer creates the user interface and designs the company's website and product user experience. The developer also creates patterns and abstractions that promote site/software performance.
After getting a remote front-end developer job, your major responsibilities would be:
Back-end developers are responsible for managing data between the server and the users. It includes maintenance of the central database and the development of server-side logic.
Further, back-end developers also assist front-end developers in creating responsive websites. A responsive website is a website that provides a smooth user interface regardless of the screen size. The increase in mobile phone usage indicates more emphasis on responsiveness. As a result, remote back-end developer jobs also require developers to integrate the front-end elements. Therefore, a basic understanding of the front-end is also necessary for a back-end developer.
Back-end developers are a part of teams that consist of front-end developers, testers, product managers, and principal architects. These teams are responsible for collaborating and developing viable products for a specific industry.
There is a need for back-end developers to be passionate about coding. Although most of their work remains behind the scenes, they are the backbone of successful web-based apps. Hence, most back-end developers are exceptional logical thinkers determined to create impactful solutions.
As our dependency on technology increases, there is a high demand for remote back-end developers. Let's take a look at the responsibilities of remote back-end developer jobs listed on most of the job descriptions:
Becoming a developer is highly rewarding. However, one needs to have a thorough understanding of the programming languages. It is recommended to practice till you get it perfect. Moreover, having a vision of the product is also essential to be in sync with the team. Good communication skills help to collaborate with team members and prioritize work as per the long-term plan.
To help your search for finding a remote back-end developer job, Outscal has made things a little easier for you. Outscal offers the best remote back-end developer jobs that suit your career growth as a back-end developer. Join a network of the world's best developers & get full-time, long-term remote back-end developer jobs with better compensation and career growth.
Let's stroll through the main pointers that must be followed to pursue a career in front-end development. Learning many front-end frameworks and programming languages isn't the only requirement to become a front-end developer.
Front-end developers should never stop learning as the web is a continually expanding landscape. For example, following a front-end expert on Twitter will impact your learning curve. To become an expert, you'll need some patience and dedication to the topic.
Therefore, learn HTML and CSS first. Start building websites on your own once you've got the hang of them. There is no substitute for first-hand experience. Also, always remember to enjoy yourself while learning and experimenting. When you dedicate yourself to the process, getting hired for remote senior front-end developer jobs would be a cakewalk.
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