Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable.

Rush street interactive 

Data Engineer

Player Support Analyst

Sportsbook and Online Casino Customer Support Agent - Swing/Overnight Shift

Sportsbook and Online Casino Customer Support Agent - Standard Shift

Senior QA Engineer

Accounting Operations Analyst

Community Chat Ambassador

Compliance Analyst

Senior DevOps Engineer

Rush Street Interactive, a leader in online casino and sports betting, is seeking a Data Engineer to join their Data Warehouse team. This role involves developing, maintaining, and configuring the Snowflake data warehouse platform, ensuring its scalability and security. The team values quality, flexibility, and innovation, offering the freedom to explore new tools and technologies to enhance the data solution as the company expands into new markets.

Senior IT Support Engineer

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.We are looking for a Data Engineer to join our Data Warehouse team. If you are passionate about solving data integration challenges and developing reliable and low-maintenance data pipelines using the latest modern technologies, then join our data journey in RSI!You will play a crucial role in keeping our Data Warehouse architecture scalable and secure. Your main focus will be developing, maintaining, and configuring our current Snowflake data warehouse platform and helping to improve further. There’s plenty of interesting work as we keep growing and entering new markets.DWH team’s core values are quality, flexibility, and innovation, we have the freedom to try out new tools and technologies if it drives us forward and improves the current Data Warehouse solution. Our current Data Warehouse tech stack: Snowflake, AWS, Python, Airflow, DBT.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Do:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain and configure our Snowflake data platform and data pipelines.</li><li class="leading-relaxed">Design effective incremental data integration pipelines that account for data quality, performance, and cost efficiency.</li><li class="leading-relaxed">Drive innovation by trying out new tools and influencing platform improvements.</li><li class="leading-relaxed">Cooperate closely with other Development teams and Operations.</li><li class="leading-relaxed">Implement and maintain data security, auditing and performance/cost monitoring.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Bring:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">7+ years of experience in Data Warehousing/Database administration/Database development.</li><li class="leading-relaxed">5+ years of experience as a Data Engineer using SQL and Python.</li><li class="leading-relaxed">Experience with a cloud-based tech stack on platforms such as AWS, GCP or Azure (docker or Kubernetes).</li><li class="leading-relaxed">Experience working with high volumes of data (with tooling like Snowflake, Bigquery, Redshift, DataBricks, Vertica, Teradata or SAP HANA/Hadoop/Hive/Spark).</li><li class="leading-relaxed">Knows what it takes to produce high-quality, high-performance, maintainable and scalable data pipelines.</li><li class="leading-relaxed">Broad skills using ELT tools and data integration-related technologies (Airflow, DBT, python, S3, REST-API).</li><li class="leading-relaxed">Positive and solution-oriented mindset, willing to try and learn new technologies.</li><li class="leading-relaxed">Excellent knowledge of English and communication skills. #LI-REMOTE</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What Makes Us Great:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive compensation</li><li class="leading-relaxed">Work-life balance initiatives</li><li class="leading-relaxed">Autonomy – we embrace personal freedom and responsibility</li><li class="leading-relaxed">Creativity – we are open to new ideas of how we can be better</li><li class="leading-relaxed">Growth – we want you to develop personally as well as professionally</li><li class="leading-relaxed">Top-notch professionals who are passionate about what they do</li><li class="leading-relaxed">People-oriented environment and supportive atmosphere</li></ul>As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.Be at the forefront of this ground-breaking industry! Apply now!

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The Partner Support Team Lead oversees Brandmuscle’s client support, ensuring service levels are met across phone, email, and chat. This role involves leading a team, improving support processes, managing client implementations, and collaborating with internal departments. The leader will also track performance, provide coaching, and offer training to team members, focusing on effective, results-oriented support for individual franchisees and dealers.

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

Sr Specialist

Sr. Associate

Associate CPM

Partner Support Associate (Customer Support Representative)

Salesforce Support Specialist / Analyst

Partner Support Associate

Sr. Associate, Client Success Delivery

Quality Assurance Engineer II

The Partner Support team is responsible for overseeing Brandmuscle’s support efforts for clients looking for assistance while using our software. The support team offers phone, email, and chat channels for our clients to contact us. The support team is responsible to achieve and exceed acceptable service levels for all channels.Team Leader, Partner Support is responsible for the overall success of a company's Partner Support team. They may be required to work directly with corporate stakeholders and individual franchisees and dealers, with a passion for effective, results-oriented support. This position will also provide on-site coaching and training to team members and work collaboratively with other internal departments within the company to effectively communicate and train program/product/policy updates to the support team members.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Providing day-to-day leadership to Brandmuscle’s Partner Support team, helping to ensure that all support service level metrics are being achieved</li><li class="leading-relaxed">Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients</li><li class="leading-relaxed">Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services</li><li class="leading-relaxed">Working with cross-functional team members to drive business targets and deliver on shared team goals</li><li class="leading-relaxed">Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement)</li><li class="leading-relaxed">Presenting a training program and defined career path</li><li class="leading-relaxed">Respond to customer inquiries (incoming calls, chats and emails), resolve problems, and provide a positive customer experience</li><li class="leading-relaxed">Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives</li><li class="leading-relaxed">Team management: Hire, train, and supervise customer support representatives</li><li class="leading-relaxed">Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management</li><li class="leading-relaxed">Quality assurance: Develop/Review quality control processes, review interactions and provide feedback to improve service delivery</li><li class="leading-relaxed">Training: Provide training and upskilling opportunities for team members</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree required</li><li class="leading-relaxed">Familiarity with a variety of approaches to provide customer service through email, chat, and inbound/outbound calls</li><li class="leading-relaxed">Superior communication skills, both verbal and written</li><li class="leading-relaxed">Detail- and client service-oriented</li><li class="leading-relaxed">Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook)</li><li class="leading-relaxed">Excellent organizational skills</li><li class="leading-relaxed">Ability to manage escalation path</li><li class="leading-relaxed">Willingness to work in 24 * 7 work environment</li><li class="leading-relaxed">Willingness to work on weekends with scheduled week offs as per business requirement</li></ul>Desired Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of (3) years of experience in leading customer support team</li><li class="leading-relaxed">Experience with Zendesk, Salesforce, Workforce Management recommended</li></ul>

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