Rackspace Technology

Data Science Engineer I - US

Vmware Engineer - IV (Professional Services Delivery Engineer - IV)

Data Engineer III

Senior Presales Architect (Apps)

Site Reliability Engineer - III

Linux System Engineer II-IN

Network Security Engineer III - UK

WMWare Cloud Engineer IV -(VMWare + Windows + AD + Terraform)

Manager, Technical Support - IN (NetSec team)

We are expanding our team of motivated technologists to build AI and ML solutions for our customer. Specifically looking for an ML Engineer who is passionate about helping customers build Data Science and AI/ML solutions at scale. Your insight and expertise will help our delivery teams build ML solutions and build solutions across Data Science, Machine learning, Generative AI, databases, security, and automation. In addition, you will work with mid-tier technologies that include application integration, security, and much more! This position is ideal for candidates with a strong foundation in machine learning principles, data processing, and software engineering. You will support the design, development, and deployment of ML models and pipelines, as well as assist in ingesting and transforming data for machine learning use cases.

Information Security Engineer II - IN (R-21199)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist in developing, training, and validating machine learning models for real-world applications (e.g., classification, prediction, and recommendation systems).</li><li class="leading-relaxed">Build and maintain data ingestion pipelines from structured and unstructured sources using Python and SQL-based tools</li><li class="leading-relaxed">Perform data cleaning, normalization, and feature engineering to prepare high-quality datasets for ML training and evaluation.</li><li class="leading-relaxed">Collaborate on ML projects such as outcome prediction systems, image classification models, and intelligent search interfaces.</li><li class="leading-relaxed">Contribute to building interactive applications by integrating ML models into frontend/backend systems (e.g., React, Django, REST APIs).</li><li class="leading-relaxed">Participate in MLOps workflows, including model versioning, basic deployment tasks, and experiment tracking.</li><li class="leading-relaxed">Document data flows, ML experiments, and application logic consistently.</li><li class="leading-relaxed">Attend Agile meetings and collaborate with peers through code reviews and sprint activities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Computer Science, Data Science, Statistics, Engineering, or a related field.</li><li class="leading-relaxed">Experience in machine learning, data engineering, or software development roles (internships or academic projects acceptable).</li><li class="leading-relaxed">Solid understanding of supervised learning, classification, and data preprocessing techniques.</li><li class="leading-relaxed">Experience with data engineering concepts, including SQL, PostgreSQL, and REST API integration</li><li class="leading-relaxed">Basic knowledge of data ingestion and transformation concepts.</li><li class="leading-relaxed">Proficiency in Python and common ML libraries (e.g., scikit-learn, pandas, NumPy, TensorFlow or PyTorch).</li><li class="leading-relaxed">Familiarity with full-stack or web-based ML applications (e.g., React, Django, or Android Studio projects).</li><li class="leading-relaxed">Familiarity with SQL and data wrangling tools.</li><li class="leading-relaxed">Experience with version control tools like Git.</li><li class="leading-relaxed">Strong problem-solving skills and attention to detail.</li><li class="leading-relaxed">Effective communication and documentation skills.</li><li class="leading-relaxed">Enthusiasm for learning new tools and growing within a collaborative team environment</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Exposure to cloud platforms such as AWS, GCP, or Azure.</li><li class="leading-relaxed">Experience with pyton, Spark, Airflow, or data pipeline frameworks.</li><li class="leading-relaxed">Understanding of basic data architecture concepts (e.g., data lakes, warehouses).</li><li class="leading-relaxed">Participation in ML/DS projects, hackathons, or Kaggle competitions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Sponsorship</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">This role is not sponsorship eligible</li><li class="leading-relaxed">Candidates need to be legally allowed to work in the US for any employer</li></ul>The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY and WA. This information applies only to individuals working in these states.The anticipated pay range for Colorado is: $ 69,900 - $102,520The anticipated starting pay range for California, New York City and Washington is: $ 81,500 - 119,460Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.These discretionary payments are based on company and/or individual performance, and may change at any time.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.Information on <a href="https://rackspace.jobs/benefits/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">benefits</a> offered is here.About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.#LI-RL1#US-Remote

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Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

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Partner Support Associate (Customer Support Representative)

Salesforce Support Specialist / Analyst

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Quality Assurance Engineer II

The Partner Support team is responsible for overseeing Brandmuscle’s support efforts for clients looking for assistance while using our software. The support team offers phone, email, and chat channels for our clients to contact us. The support team is responsible to achieve and exceed acceptable service levels for all channels.Team Leader, Partner Support is responsible for the overall success of a company's Partner Support team. They may be required to work directly with corporate stakeholders and individual franchisees and dealers, with a passion for effective, results-oriented support. This position will also provide on-site coaching and training to team members and work collaboratively with other internal departments within the company to effectively communicate and train program/product/policy updates to the support team members.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Providing day-to-day leadership to Brandmuscle’s Partner Support team, helping to ensure that all support service level metrics are being achieved</li><li class="leading-relaxed">Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients</li><li class="leading-relaxed">Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services</li><li class="leading-relaxed">Working with cross-functional team members to drive business targets and deliver on shared team goals</li><li class="leading-relaxed">Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement)</li><li class="leading-relaxed">Presenting a training program and defined career path</li><li class="leading-relaxed">Respond to customer inquiries (incoming calls, chats and emails), resolve problems, and provide a positive customer experience</li><li class="leading-relaxed">Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives</li><li class="leading-relaxed">Team management: Hire, train, and supervise customer support representatives</li><li class="leading-relaxed">Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management</li><li class="leading-relaxed">Quality assurance: Develop/Review quality control processes, review interactions and provide feedback to improve service delivery</li><li class="leading-relaxed">Training: Provide training and upskilling opportunities for team members</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree required</li><li class="leading-relaxed">Familiarity with a variety of approaches to provide customer service through email, chat, and inbound/outbound calls</li><li class="leading-relaxed">Superior communication skills, both verbal and written</li><li class="leading-relaxed">Detail- and client service-oriented</li><li class="leading-relaxed">Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook)</li><li class="leading-relaxed">Excellent organizational skills</li><li class="leading-relaxed">Ability to manage escalation path</li><li class="leading-relaxed">Willingness to work in 24 * 7 work environment</li><li class="leading-relaxed">Willingness to work on weekends with scheduled week offs as per business requirement</li></ul>Desired Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of (3) years of experience in leading customer support team</li><li class="leading-relaxed">Experience with Zendesk, Salesforce, Workforce Management recommended</li></ul>

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