PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.

PhonePe

Business Analyst

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As a Business Analyst at PhonePe, you will define critical metrics, monitor performance, and influence interventions based on trends. You will collaborate with business and product functions to translate problems into analytical statements, own insight generation through deep analysis, and provide data-backed hypotheses. You are expected to contribute beyond data, acting as a business owner, and ensuring effective dashboard design. Mentoring junior analysts and participating in hiring are also key responsibilities.

Business Analytics (3 to 6 years)

About PhonePe Limited:Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.Culture:At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!Role: Business AnalystExperience Bucket (2 to 5 years)What would you get to do in this role?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be an integral part of the pod strategy and will have to define the critical metrics. You’ll also monitor performance trends and influence any interventions, based on performance.</li><li class="leading-relaxed">Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement</li><li class="leading-relaxed">Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced based on your presentation of the evidence, backed by data-driven hypothesis.</li><li class="leading-relaxed">Move past just being the “Data person” and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then go back to the data to prove or disprove the thought.</li><li class="leading-relaxed">Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need.</li><li class="leading-relaxed">Mentor other analysts in the team; play an active role in hiring process & new team members’ onboarding process</li></ul>What do you need to have to apply for this position?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum 2 years of analytics experience in relevant roles</li></ul>*

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Business Analyst

Digital Marketing Manager (Organic & COE)

Fleet Manager - Bengaluru

Business Analyst

Control Tower Process Analyst (General Insurance)

Retail Space Planning Manager

CRM Manager

Category Manager, Life Insurance

Social Media Manager

Job Details