Mixpanel

Accountant

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As an Accountant at Mixpanel, you will be a key member of the Operational Finance Team, responsible for assisting in the creation of accurate and timely financial statements and records. This role requires high attention to detail, strong organizational and time management skills, and the ability to independently manage deadlines. You will prepare and record journal entries, reconcile balance sheet accounts, review financial items for compliance, perform closing activities, analyze financial trends, and assist with special projects and process streamlining.

Senior People Partner

About MixpanelMixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.About the Operational Finance TeamThe Operational Finance Team is responsible for a variety of tasks that are instrumental in keeping the business running on a day-to-day basis. There are four teams within the Operational Finance Function each serves a specific purpose to the company: Accounting and Accounts Payable - Accurately records all vendor-related transactions and keeps our vendors paid, Billing Team - provisions all customers access to Mixpanel and ensure proper revenue recognition, Collection Team - records all customer payments and ensures we get paid on time, Payroll - prepares payrolls for all employees worldwide and the Deal Desk Team - reviews all quotes submitted and ensure deals are accurately processed in line with our policies. The teams are primarily split between the Bay Area (California) and Barcelona, with 1 team member in both APAC and the UK. Ideally, we would like this person to be on CST or EST.About the RoleAs an Accountant you'll be assisting the accounting team in creating accurate and timely financial statements and records for the Company. An effective staff accountant must have a high attention to detail, organization skills and strong time management. They must be able to independently manage deadlines and recurring tasks along with having strong communication skills both written and verbal.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Preparing and recording journal entries for various expense and balance sheet accounts such as monthly accruals, reclass entries and depreciation.</li><li class="leading-relaxed">Maintaining and reconciling several balance sheet accounts such as liability and/or fixed asset accounts.</li><li class="leading-relaxed">Reviewing and approving items such as invoices, purchase orders or expense reports for proper coding, support and compliance</li><li class="leading-relaxed">Performing monthly, quarterly, and annual closing activities for assigned areas</li><li class="leading-relaxed">Analyzing and reporting on financial trends month over month for assigned financial statement line items, ensuring accuracy and completeness.</li><li class="leading-relaxed">Assisting with special projects as needed, including supporting in annual audit requests</li><li class="leading-relaxed">Streamline workbooks and processes as applicable</li></ul>We're Looking For Someone Who Has<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Accounting/Finance</li><li class="leading-relaxed">4+ years of relevant work experience</li><li class="leading-relaxed">Excellent interpersonal, verbal, and written communication skills</li><li class="leading-relaxed">Moderate to Advanced Excel skills</li><li class="leading-relaxed">Experience with Netsuite or Oracle</li><li class="leading-relaxed">Ability to manage multiple tasks concurrently in a changing environment</li><li class="leading-relaxed">Demonstrated the highest level of integrity in all situations</li><li class="leading-relaxed">Strong analytical skills and is a self-starter</li></ul>Bonus Points For<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Navan or Corpay experience</li></ul>#LI-RemoteCompensationThe amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings <a href="https://mxpnl.notion.site/Check-out-our-benefits-869112a6cabe4c81a2b9da99de28f636" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.Mixpanel Compensation Range$119,500 - $146,000 USDBenefits and Perks<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive Medical, Vision, and Dental Care</li><li class="leading-relaxed">Mental Wellness Benefit</li><li class="leading-relaxed">Generous Vacation Policy & Additional Company Holidays</li><li class="leading-relaxed">Enhanced Parental Leave</li><li class="leading-relaxed">Volunteer Time Off</li><li class="leading-relaxed">Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li></ul>*please note that benefits and perks for contract positions will vary*Culture Values<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Make Bold Bets: We choose courageous action over comfortable progress.</li><li class="leading-relaxed">Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.</li><li class="leading-relaxed">One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.</li><li class="leading-relaxed">Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.</li><li class="leading-relaxed">Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.</li><li class="leading-relaxed">Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.</li></ul>Why choose Mixpanel?We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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The Partner Support team is responsible for overseeing Brandmuscle’s support efforts for clients looking for assistance while using our software. The support team offers phone, email, and chat channels for our clients to contact us. The support team is responsible to achieve and exceed acceptable service levels for all channels.Team Leader, Partner Support is responsible for the overall success of a company's Partner Support team. They may be required to work directly with corporate stakeholders and individual franchisees and dealers, with a passion for effective, results-oriented support. This position will also provide on-site coaching and training to team members and work collaboratively with other internal departments within the company to effectively communicate and train program/product/policy updates to the support team members.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Providing day-to-day leadership to Brandmuscle’s Partner Support team, helping to ensure that all support service level metrics are being achieved</li><li class="leading-relaxed">Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients</li><li class="leading-relaxed">Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services</li><li class="leading-relaxed">Working with cross-functional team members to drive business targets and deliver on shared team goals</li><li class="leading-relaxed">Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement)</li><li class="leading-relaxed">Presenting a training program and defined career path</li><li class="leading-relaxed">Respond to customer inquiries (incoming calls, chats and emails), resolve problems, and provide a positive customer experience</li><li class="leading-relaxed">Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives</li><li class="leading-relaxed">Team management: Hire, train, and supervise customer support representatives</li><li class="leading-relaxed">Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management</li><li class="leading-relaxed">Quality assurance: Develop/Review quality control processes, review interactions and provide feedback to improve service delivery</li><li class="leading-relaxed">Training: Provide training and upskilling opportunities for team members</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree required</li><li class="leading-relaxed">Familiarity with a variety of approaches to provide customer service through email, chat, and inbound/outbound calls</li><li class="leading-relaxed">Superior communication skills, both verbal and written</li><li class="leading-relaxed">Detail- and client service-oriented</li><li class="leading-relaxed">Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook)</li><li class="leading-relaxed">Excellent organizational skills</li><li class="leading-relaxed">Ability to manage escalation path</li><li class="leading-relaxed">Willingness to work in 24 * 7 work environment</li><li class="leading-relaxed">Willingness to work on weekends with scheduled week offs as per business requirement</li></ul>Desired Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of (3) years of experience in leading customer support team</li><li class="leading-relaxed">Experience with Zendesk, Salesforce, Workforce Management recommended</li></ul>

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