Protecting and connecting thousands of fleets worldwide.

Lytx, Inc.

Senior Order Management Specialist

Governance, Risk, and Compliance Manager

Marketing Analytics Engineer

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The Senior Order Management Specialist will be a key contributor to the Order Management team at Lytx, focusing on the accuracy of client contracts and improving the order process. This role involves partnering with Client Success, Sales, and Operations leadership to set standards and assist in training. Responsibilities include developing SOPs, driving process improvements, resolving complex problems, assessing team training needs, reviewing quotes for compliance, and managing cross-functional projects to ensure client satisfaction and business requirements are met.

Director, Enterprise Systems

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Why Lytx:</h1>Do you love to work in a fast paced, dynamic organization that has an ever-growing customer base which is in need of your process improvement and quality control skills? The Senior Order Management Specialist will be a key contributor to the Order Management team, focusing on the accuracy of client contracts and improving the order process. This role will partner with Clients Success, Sales and Operations leadership to set standards and assist in training the Order Management team.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">You’ll Get To:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop SOPs for new client contracts and contractual changes for standard and custom agreements</li><li class="leading-relaxed">Drive improvements to processes as needed to improve efficiency and customer satisfaction</li><li class="leading-relaxed">Lead the resolution of complex or novel problems, by using creativity and judgement, to convert custom solutions to standards and developing training for OM, Sales and Client Success as needed</li><li class="leading-relaxed">Assess order management team to determine necessary training, provide feedback to leaders on individual & team performance to increase quality and efficiency</li><li class="leading-relaxed">Reviews all quotes, ensuring contracts and deal structure follow the approved business guidelines and department SLAs as well as creating non-standard documents in line with company policies</li><li class="leading-relaxed">Work cross-functionally to accomplish Lytx and team goals & outcomes while ensuring success for both internal and external customers</li><li class="leading-relaxed">Develop quality standards and outcomes throughout the quote to cash program with the goal of eliminating client-facing errors and meeting business requirements and optimizing resources</li><li class="leading-relaxed">Manage all internal and cross-functional projects independently while providing quality updates to leadership teams</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What You’ll Need:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4+ years of client operations and/or project management experience.</li><li class="leading-relaxed">Proven track record supporting Order Management in the Quote to Cash setting and helping to drive operational scale while achieving results within a dynamic, high-growth environment.</li><li class="leading-relaxed">Strong analytical and problem-solving skills.</li><li class="leading-relaxed">Advanced user Salesforce CPQ knowledge.</li><li class="leading-relaxed">Experience creating complex contracts in a SaaS environment</li><li class="leading-relaxed">Experience drafting training documentation focusing on process improvement</li><li class="leading-relaxed">Excellent communication & presentation skills. Ability to influence results.</li><li class="leading-relaxed">Strong planning, organization, and decision-making skills.</li><li class="leading-relaxed">Bachelor Degree in a business, operations or engineering discipline preferred.</li></ul>Lytx is powered by cutting-edge technology and Happy People. You want to use your powers for good, and that’s exactly what we do at Lytx. Our team is made up of hungry, humble, and capable people who are making a difference every day with technology that helps save lives each year.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, dental and vision insurance</li><li class="leading-relaxed">Health Savings Account</li><li class="leading-relaxed">Flexible Spending Accounts</li><li class="leading-relaxed">Telehealth</li><li class="leading-relaxed">401(k) and 401(k) match</li><li class="leading-relaxed">Life and AD&D insurance</li><li class="leading-relaxed">Short-Term and Long-Term Disability</li><li class="leading-relaxed">FTO or PTO</li><li class="leading-relaxed">Employee Well-Being program</li><li class="leading-relaxed">11 paid holidays plus 1 inclusive holiday per year</li><li class="leading-relaxed">Volunteer Time Off</li><li class="leading-relaxed">Employee Referral program</li><li class="leading-relaxed">Education Reimbursement Program</li><li class="leading-relaxed">Employee Recognition and Appreciation program</li><li class="leading-relaxed">Additional perk and voluntary benefit programs</li></ul>Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is:$78,500.00 - $99,500.00<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Innovation Lives Here</h1>You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.Together, we help save lives on our roadways!Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email TA@lytx.com. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Highspot

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Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are seeking a strategic and results-oriented Technical Program Manager to join our Product & Engineering organization. This high-impact role focuses on spearheading internal AI adoption to amplify technical team productivity and owning program delivery for a major product area to ensure commercial success. The ideal candidate excels at cross-functional collaboration, driving strategic change, and complex product launches, translating ambitious goals into actionable plans.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Highspot</h3>Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are seeking a strategic and results-oriented Technical Program Manager to join our Product & Engineering organization. Reporting directly to the VP of P&E Operations, this is a unique, high-impact role operating at the intersection of internal transformation and external product delivery. You will be responsible for two critical initiatives: spearheading our internal AI adoption to amplify the productivity of our technical teams, and owning program delivery for a major product area to ensure its commercial success.The ideal candidate is a master of cross-functional collaboration, comfortable driving both strategic change and complex product launches. You are an adept communicator who can speak the language of engineering, product, design, and go-to-market teams, and you know how to translate ambitious goals into actionable plans and measurable results.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do</h3>In this role, you will divide your focus between two core pillars:1. AI Transformation & Enablement<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage the execution of our AI transformation program roadmap to integrate AI-powered tools and workflows within our P&E teams</li><li class="leading-relaxed">Be the internal champion for AI tools. Build relationships with teams and leaders to identify pain points that AI can solve. Create documentation. Help build a community of practice where teams can share insights and successes.</li><li class="leading-relaxed">Partner with senior leaders and team members across Engineering, Product, and Design to identify high-impact use cases and remove barriers to adoption.</li><li class="leading-relaxed">Collect data and build tracking mechanisms to measure the direct impact of AI on key metrics like team velocity, code quality, and overall productivity.</li></ul>2. Product Program Leadership<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the end-to-end program management for a core product area, ensuring a predictable and successful delivery cadence.</li><li class="leading-relaxed">Serve as the central point of contact, partnering closely with Product Management, Engineering, Design, Product Marketing, and customer-facing teams (Technical Account Managers, Sales, Support) to align on goals and timelines.</li><li class="leading-relaxed">Define, track, and drive key program metrics and business KPIs, providing clear communication and status updates to stakeholders and leadership.</li><li class="leading-relaxed">Manage the release readiness process, ensuring new features are high-quality, well-documented, and that our sales and support teams are fully enabled for launch.</li><li class="leading-relaxed">Proactively identify and mitigate risks and dependencies to ensure projects are completed on schedule and meet our high bar for quality.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Background & Technical Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven success as a Technical Program Manager, Product Manager, or a similar role in a B2B SaaS environment, leading complex, cross-functional programs.</li><li class="leading-relaxed">Direct experience with artificial intelligence, machine learning concepts, and their practical application in software development or business processes. You don’t need to be a data scientist, but you should be familiar with, and love using, modern AI automation tools.</li><li class="leading-relaxed">Experience managing the full software development lifecycle and go-to-market (GTM) readiness for product launches. Experience working as, or closely with Technical Account Managers is a plus.</li><li class="leading-relaxed">Expertise in agile/scrum methodologies and experience adapting processes to meet the needs of a scaling organization.</li><li class="leading-relaxed">Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.</li><li class="leading-relaxed">Demonstrated ability to use data and metrics to drive decisions, identify risks, and measure program success. Adept at using modern data platforms such as Amplitude, SQL databases (e.g., Snowflake), or similar tools to access and analyze data.</li><li class="leading-relaxed">Experience with change management or adoption of new technology.</li></ul>Base salary range: $146,000 - $178,000Employees are eligible to receive stock options and may also receive other forms of compensation.The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting-Flexible PTO-Generous Holiday Schedule + 5 Days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-Flexible work schedules-Access to Coaches and Therapists through Modern Health-2 Volunteer days per year-Monthly transportation allowance for employees that work in our Vancouver Hub location

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

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Programming Patterns

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