Lightcast

Product Implementation Management Intern

Product Implementation Coordinator

Account Executive, Higher Education

Sales Reporting Specialist

Norwegian Language Linguist (India)

Indonesian Language Linguist (India)

Finnish Language Linguist (India)

Sr. Business Development Representative (Team Lead)

Sales Solutions Engineer - UK

We are seeking a motivated and detail-oriented Product Implementation Intern to join our team. This internship offers comprehensive exposure to the full implementation management lifecycle, including project planning, client coordination, and execution, within a dynamic and fast-paced environment. Working alongside experienced Implementation Managers, you will contribute to client-facing projects, assist in optimizing workflows, and support the successful delivery of our products. As part of this role, you will gain hands-on experience managing real client implementation projects and develop practical skills in project planning, meeting facilitation, and cross-functional collaboration. You will also gain exposure to industry-leading tools, including Jira, Salesforce, and Smartsheet. With direct mentorship and feedback from senior team members, you will accelerate your professional growth and establish a clear career path toward roles such as Associate Implementation Manager and beyond.

Sales Solutions Engineer - Boston, MA

We are seeking a motivated and detail-oriented Product Implementation Intern to join our team. This internship offers comprehensive exposure to the full implementation management lifecycle, including project planning, client coordination, and execution, within a dynamic and fast-paced environment. Working alongside experienced Implementation Managers, you will contribute to client-facing projects, assist in optimizing workflows, and support the successful delivery of our products.As part of this role, you will gain hands-on experience managing real client implementation projects and develop practical skills in project planning, meeting facilitation, and cross-functional collaboration. You will also gain exposure to industry-leading tools, including Jira, Salesforce, and Smartsheet. With direct mentorship and feedback from senior team members, you will accelerate your professional growth and establish a clear career path toward roles such as Associate Implementation Manager and beyond.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Major Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist in tracking project progress and compiling updates on key performance metrics</li><li class="leading-relaxed">Coordinate meetings with internal teams and clients; document minutes and follow up on action items</li><li class="leading-relaxed">Support day-to-day communication between project stakeholders to ensure alignment and transparency</li><li class="leading-relaxed">Facilitate cross-functional collaboration across departments such as Product, Engineering, and Customer Success</li><li class="leading-relaxed">Identify and escalate potential issues, risks, or delays to project leads</li><li class="leading-relaxed">Help manage and maintain project tools and platforms (e.g., Jira, Salesforce, Smartsheet)</li><li class="leading-relaxed">Participate in system setup, configuration validation, and basic quality assurance testing</li><li class="leading-relaxed">Contribute to process improvement initiatives and documentation updates</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education and Experience:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Pursuing or recently completed a degree in Business, Project Management, Information Systems, or a related field</li><li class="leading-relaxed">0–2 years of experience in product implementation, project coordination, or a related role (internship or coursework experience acceptable)</li><li class="leading-relaxed">Exposure to client-facing work, customer service, or team projects preferred but not required</li><li class="leading-relaxed">Strong interpersonal and relationship-building skills for engaging with clients and internal teams</li><li class="leading-relaxed">Clear and professional communication skills, both verbal and written, with the ability to actively listen, ask clarifying questions, and translate client needs into actionable steps</li><li class="leading-relaxed">Well-developed organizational skills to manage multiple tasks, deadlines, and priorities in dynamic environments</li><li class="leading-relaxed">Proactive problem-solving mindset with a focus on removing roadblocks and supporting project success</li><li class="leading-relaxed">Comfortable collaborating within teams and adapting to evolving project requirements</li><li class="leading-relaxed">Professional demeanor and customer service orientation in all client and team interactions</li></ul>Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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ansira

Partner Support Team Lead

Maersk

Process Expert/Senior Process Expert

Senior Associate Jira, Azure DevOps Application Technology-MS Engg Advisory Kolkata

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Cineplex

Cast Member

Haleon

Experienced Regional Channel Trade Marketing Manager, East

Iron Mountain

Data Entry Analyst

Mercury

Senior Program Manager - Marketing

The Partner Support Team Lead oversees Brandmuscle’s client support, ensuring service levels are met across phone, email, and chat. This role involves leading a team, improving support processes, managing client implementations, and collaborating with internal departments. The leader will also track performance, provide coaching, and offer training to team members, focusing on effective, results-oriented support for individual franchisees and dealers.

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

Sr Specialist

Sr. Associate

Associate CPM

Partner Support Associate (Customer Support Representative)

Salesforce Support Specialist / Analyst

Partner Support Associate

Sr. Associate, Client Success Delivery

Quality Assurance Engineer II

The Partner Support team is responsible for overseeing Brandmuscle’s support efforts for clients looking for assistance while using our software. The support team offers phone, email, and chat channels for our clients to contact us. The support team is responsible to achieve and exceed acceptable service levels for all channels.Team Leader, Partner Support is responsible for the overall success of a company's Partner Support team. They may be required to work directly with corporate stakeholders and individual franchisees and dealers, with a passion for effective, results-oriented support. This position will also provide on-site coaching and training to team members and work collaboratively with other internal departments within the company to effectively communicate and train program/product/policy updates to the support team members.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Providing day-to-day leadership to Brandmuscle’s Partner Support team, helping to ensure that all support service level metrics are being achieved</li><li class="leading-relaxed">Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients</li><li class="leading-relaxed">Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services</li><li class="leading-relaxed">Working with cross-functional team members to drive business targets and deliver on shared team goals</li><li class="leading-relaxed">Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement)</li><li class="leading-relaxed">Presenting a training program and defined career path</li><li class="leading-relaxed">Respond to customer inquiries (incoming calls, chats and emails), resolve problems, and provide a positive customer experience</li><li class="leading-relaxed">Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives</li><li class="leading-relaxed">Team management: Hire, train, and supervise customer support representatives</li><li class="leading-relaxed">Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management</li><li class="leading-relaxed">Quality assurance: Develop/Review quality control processes, review interactions and provide feedback to improve service delivery</li><li class="leading-relaxed">Training: Provide training and upskilling opportunities for team members</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree required</li><li class="leading-relaxed">Familiarity with a variety of approaches to provide customer service through email, chat, and inbound/outbound calls</li><li class="leading-relaxed">Superior communication skills, both verbal and written</li><li class="leading-relaxed">Detail- and client service-oriented</li><li class="leading-relaxed">Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook)</li><li class="leading-relaxed">Excellent organizational skills</li><li class="leading-relaxed">Ability to manage escalation path</li><li class="leading-relaxed">Willingness to work in 24 * 7 work environment</li><li class="leading-relaxed">Willingness to work on weekends with scheduled week offs as per business requirement</li></ul>Desired Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of (3) years of experience in leading customer support team</li><li class="leading-relaxed">Experience with Zendesk, Salesforce, Workforce Management recommended</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.