CookUnity

Customer Experience Specialist

Staff Site Reliability Engineer

B2B - General Manager, Healthcare & Payers

Senior Analyst, Growth Analytics (CRM)

Human Resources Business Partner

HR Business Partner

Brand Campaign Designer

CookUnity is seeking a Customer Experience Specialist to enhance client experience and provide outstanding support. The role involves helping customers understand the product, answering questions, resolving doubts about meals and service, and solving day-to-day issues, ensuring each customer feels unique and heard. As part of a growing team, the specialist will handle diverse, time-sensitive cases, requiring a customer-obsessed attitude and constant engagement to achieve the best results.

Sanitation Manager

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About CookUnity</h2>Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 35 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.If that mission has you hungry in more ways than one, you’ve found the right job posting.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are looking for a Customer Experience Specialist with experience in customer support who wants to improve our clients' experience and leave a mark on their lives.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Role</h3>The main role is helping customers understand the product, answering questions, clearing up doubts about our meals and service, and solving day-to-day issues, making each of them feel unique and heard. You’ll be part of an exciting, growing team designed to take our support to the next level.Our operations and subscribers are growing month to month. Not one day is alike in the Customer Experience Team, and most of the time, you'll be handling different cases that require time-sensitive responses. Always being on and having a customer-obsessed attitude are critical to achieving the best results in this role.Note: You will be assigned a schedule that may include evenings, weekends, or holidays. These schedules will be adjusted periodically to meet the needs of our business.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Handle all inbound requests from our customers and solve their issues, providing an outstanding experience in every interaction</li><li class="leading-relaxed">Address time-sensitive issues, such as payments, account questions, delivery issues, or troubleshooting by email or chat promptly</li><li class="leading-relaxed">Assist clients with any and all questions and concerns regarding their subscription, product, and service overall</li><li class="leading-relaxed">Escalate critical cases and exceptions to CX Supervisor for proper follow-up.</li><li class="leading-relaxed">Process orders, forms, applications, and general subscription requests</li><li class="leading-relaxed">Develop a deep expertise in our product, key differentiators, and the value it provides to our customers</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have at least 3+ years of experience handling inbound customer issue resolution using email, phone, and/or chat.</li><li class="leading-relaxed">You have an outstanding level of English (oral and written) and effective communication skills</li><li class="leading-relaxed">You are customer-centric and love helping people</li><li class="leading-relaxed">You are very organized, even under pressure</li><li class="leading-relaxed">You have a positive attitude, great people skills,and supportive and you are willing to go the extra mile for a team member</li><li class="leading-relaxed">Your North Stars are Quality and Empathy</li><li class="leading-relaxed">If you have knowledge of nutritional information and fine dining, we would love to speak with you!</li></ul>Specific Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Multiple schedules available</li><li class="leading-relaxed">Availability to work on Public Holidays (you’ll be paid double your normal daily rate)</li><li class="leading-relaxed">Hybrid Model - You will be required to attend our office on demand, but keep in mind that the position is mainly remote.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Interview process:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Application review - Please submit your English version resume</li><li class="leading-relaxed">Preliminary Assessment on Canditech.</li><li class="leading-relaxed">Take-home Test on Canditech.</li><li class="leading-relaxed">Hiring Manager Interview</li><li class="leading-relaxed">Reference Check</li><li class="leading-relaxed">Offer</li></ul>Monthly Salary Range (for Peru-based candidates):** USD 930Expected start date: Sep 15th, 2025.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits:</h3>💸 Get paid in USD.🗺 Work remotely: design the life that you want⛱ Enjoy 15 days of vacation each year from the start date🎄 16 fully paid Argentinean holidays🩺 Healthcare Benefit: Monthly stipend to use with your preferred healthcare provider🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical🐣 Paid Family leave🕯 Compassionate Leave: 3-5 days each time the need arises🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more, through our comprehensive benefit platform🧑‍🏫 Personalized English coachIf you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Twitch

Senior Software Engineer

Minecast

Principal Customer Success Manager

GTM Revenue Operations Specialist

Business Development Representative

Staff Accountant

Integrant

Python Lead Developer

Technical Data Sheet Employee

Customer Care Advisor

Twitch is the world’s largest live streaming service, fostering global communities around gaming, entertainment, and more. The IVS Video Server Platform Network Traffic Management (NTM) team is seeking a Senior Software Engineer to design and develop its next-generation video distribution system, focusing on managing traffic across multiple CDNs. This role involves building scalable backend services for live video at a worldwide scale.

International Comms Lead

Senior UX Designer - Design System

Senior Analyst- Content Accounting

Senior Product Manager - Community

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>IVS is building the future of interactive video. The Video Server Platform Network Traffic Management (NTM) team is seeking an experienced back end distributed systems developer to lead the design and development of our next generation video distribution system. This role focuses on building systems that manage traffic delivery across multiple CDNs (Content Delivery Networks).If you’re excited by the idea of building back end services that overate at a worldwide scale, and have an interest in live video, this is the position for you.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You Will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Architect and deliver the next generation of the Twitch Video Distribution system.</li><li class="leading-relaxed">Design and implement the systems which shape traffic across multiple CDNs, including our own custom live video specialized CDN</li><li class="leading-relaxed">Build robust, operable, and maintainable distributed software systems</li><li class="leading-relaxed">Provide technical leadership and guidance to intermediate and junior members of the team</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You Have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">6+ years of professional software development or equivalent expertise</li><li class="leading-relaxed">Strong background in Golang/Go</li><li class="leading-relaxed">B.A. or B.S. in Computer Science or a related discipline, or equivalent years of experience</li><li class="leading-relaxed">Built and operated distributed systems at scale</li><li class="leading-relaxed">Deployed and managed services on AWS infrastructure</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Bonus Points</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building or running a CDN</li><li class="leading-relaxed">Background in media protocols, ideally video</li><li class="leading-relaxed">Background in networking</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Perks</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, Dental, Vision & Disability Insurance</li><li class="leading-relaxed">401(k)</li><li class="leading-relaxed">Maternity & Parental Leave</li><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">Amazon Employee Discount</li></ul>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.