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Software Dev Engineer I, Amazon University Talent Acquisition

<h2>DESCRIPTION</h2>At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications Key job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software. <h2>BASIC QUALIFICATIONS</h2>- Bachelor's degree or above in computer science, computer engineering, or related field- Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving, and complexity analysis.- Knowledge of programming languages such as C/C++, Python, Java or Perl <h2>PREFERRED QUALIFICATIONS</h2>- Previous technical internship(s).- Experience with distributed, multi-tiered systems, algorithms, and relational databases.- Experience in optimization mathematics such as linear programming and nonlinear optimization.- Effectively articulate technical challenges and solutions.- Adept at handling ambiguous or undefined problems as well as ability to think abstractly. <h3>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit&nbsp;<a href="https://amazon.jobs/content/en/how-we-hire/accommodations" rel="noopener noreferrer" target="_blank" style="color: rgb(0, 115, 168); background-color: transparent;">https://amazon.jobs/content/en/how-we-hire/accommodations</a>&nbsp;for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</h3>

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Reporting to the Director of CRM & VIP, the Head of CRM Performance will be the group's subject matter expert in CRM lifecycle optimization and performance. This role involves driving the implementation of group CRM strategy, optimizing CRM performance through hyper-segmented campaigns, ensuring full automation of customer journeys, initiating projects to improve CRM KPIs, and enhancing audience segmentation and campaign reporting in collaboration with data teams.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">THE WOW</h3>Reporting to the Director of CRM & VIP, in this role you will be the groups subject matter expert when it comes to CRM lifecycle optimisation and performance, and the delivery of personalised campaigns, automated journeys and communication plans.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">A FLAVOR OF WHAT YOU’LL BE DOING</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Group CRM Strategy: Drive implementation of the CRM lifecycle and automation strategy across the group.</li><li class="leading-relaxed">Optimise CRM Performance: In collaboration with Analytics, support the CRM teams in the design of a hyper-segmented campaign schedule to drive incremental revenue by optimising conversion, early life, retention, reactivation, and x-sell.</li><li class="leading-relaxed">Automation: Drive efficiency across the CRM teams by ensuring full automation of customer journeys and engagement programmes.</li><li class="leading-relaxed">Optimisation Initiatives: Use the insights gained during the monthly CRM business review to initiate key projects with the objective to drive positive month-over-month changes in CRM KPIs.</li><li class="leading-relaxed">CRM Database Ops: Ensure that our CRM teams understand the service offered by the CRM Database Ops function and can exploit our considerable data assets and predictive models to build complex segmentation and automated journeys.</li><li class="leading-relaxed">Audience Segmentation: Work with the data product team and analytics to enhance audience segmentation, machine learning models, and campaign performance reporting.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">WE ARE LOOKING FOR</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years CRM experience in leadership roles essential; ideally gained within the online gaming industry.</li><li class="leading-relaxed">Whilst you may not be strong in technical know-how, you are comfortable managing a team responsible for our CRM Database Operations, campaign segmentation execution and SQL tools.</li><li class="leading-relaxed">Strong understanding of the campaign targeting toolkit, which includes data interrogation, data manipulation, and campaign management.</li><li class="leading-relaxed">You are a strong leader, and you believe in the power of teams and capable of managing and educate a team to drive the commercial agenda.</li><li class="leading-relaxed">Experience from working in SQL and Qliksense.</li><li class="leading-relaxed">Bachelors/Master’s degree in a business or technology discipline or equivalent work experience.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">WHAT WE OFFER</h3>Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.

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Software Dev Engineer I, Amazon University Talent Acquisition

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